This blog post is dedicated to OmicsBox subscription administrators seeking seamless management of their subscription users. In this quick guide, we will walk you through the various options for adding new users to your subscription and provide step-by-step instructions for managing them through your BioBam account. With OmicsBox, you can update and oversee your subscription online, and as an administrator, you can create, edit, remove, or block users at your convenience.
How can I add users to my OmicsBox subscription?
Option 1: Share your Subscription Key
To add new users who are not registered in OmicsBox, you can easily do so by sharing your subscription key and inviting them to sign up for a new account.
Option 2: Associate users through your BioBam Account
If the new user has previously registered in OmicsBox with the same institutional email address, you can associate them with your subscription via your BioBam account. Simply click the green button in the User Management options, enter the user’s full name, and select it.
Option 3: Request assistance from BioBam Support
Alternatively, you can contact support@biobam.com via email to request subscription management assistance. Simply provide the contact details of the new user, including their full name and email address, and we will handle it for you within a 24-hour timeframe. You can also contact us by creating and submitting a support case from within your account.
How can I manage my subscription users from my BioBam account?
After successful registration in OmicsBox, the new users will be automatically associated with your subscription in the User Management section of your BioBam Account. To access the management interface, click the ‘Manage’ button in your Personal Area Subscriptions and Licenses section.
Selecting this option will direct you to the Subscription Details window, where you can set limits on the usage of Cloud Units per user and track their Cloud Usage over time. Additionally, you can block or delete users from this window.
In the User Management Configuration, you have further options to predefine Cloud Unit Limits for every new user added and restrict access to specific email domains. All subscriptions come with self-registration enabled by default, which can be unchecked with a single click.
About the Author
Dr. Stefan Götz (CEO)Stefan Götz is the founder and CEO of BioBam. Since founding the company in 2011, he has focused on helping researchers simplify genomics and omics data analysis through practical and accessible software solutions. Under his leadership, BioBam has supported scientists and institutions worldwide in advancing research in human health, agriculture, and environmental science. Stefan remains closely involved in product strategy, innovation, and customer-driven development. He holds a Ph.D. in bioinformatics and combines scientific expertise with entrepreneurial leadership to make advanced bioinformatics more accessible to the global research community.



