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Straightforward Bioinformatics

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Privacy Policy

BioBam Bioinformatics S.L will make every effort to assure the complete privacy and confidentiality of our clients.

BioBam Bioinformatics (from now on "BioBam") privacy policy covers the collection and use of personal information that may be collected by BioBam anytime you interact with BioBam such as when you purchase or use a Biobam product, contact a technical support or sales associate, sign up for an e-newsletter or request a download of demonstration software.

We collect your personal information because it assists us in delivering a high level of customer service. For example, your personal information helps us to keep you informed and up-to-date on the latest product updates and announcements as well as special offers that may be extended from time to time.

When you provide BioBam with your name, email address, mailing address or telephone number, and you do not "opt-out", BioBam may use the provided information to alert you to product updates, special offers, updated information, new products and other BioBam information. Other than BioBam representatives and authorized affiliates (such as value-added resellers), BioBam does not offer, sell, or otherwise make available any user-provided information to third parties. BioBam will send notifications regarding product updates and technical support notices. These messages are deemed essential to the functionality of your product and as such, there is no "opt-out" available for update notifications.

If you do not want BioBam or BioBam representatives to contact you, you may "opt-out" at any time. You may "opt-out" by contacting BioBam's Customer Service Department or by following the instructions included in the email correspondence.

In any case, and in due compliance with Law 15/99 of 13 December, governing Protection of Personal Data, we hereby inform you that all personal data of the WEBSITE as well as all data contained in the forms or sent by e-mail to BIOBAM will form part of a file belonging to the company Biobam Bioinformatics S.L. whose registered address is at Avenida Peris y Valero 87, 46006 Valencia (Spain).

BioBam websites, services and products may use analytic tools (like e.g. Google Analytics) to help analyse how you use our services. These tools may use cookies or other technology to collect anonymous log information to track user behaviour. No sensitive data is collected and can not be associated with any Personally Identifiable Information (PII). The anonymous information generated by these tools is transmitted and processed to compile statistical reports only. These aggregated usage reports are used exclusively to improve the functionality and experience of our services.

Where personal information is required, the BioBam website uses Secure Sockets Layer (SSL) encryption to transmit this data. This is done to prevent the loss, misuse or alteration of the information you have offered. While BioBam strives to protect the personal information you submit to us, no data transmission over the Internet is 100% secure. As such, BioBam can not guarantee or warrant the security of any information you transmit to us or from our products and you do so at your own risk. Once your information has been received by BioBam, we will make our best effort to ensure the safety and security on our systems.

Finally, while we will make every effort to preserve the privacy of our users, at times we may be required by law to disclose personal information.

Last updated: September, 8th, 2016


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